Privacy policy

1. Gathering information

We collect information when you register on our site, log in to your account, make a purchase, enter a contest, or log out. Information collected includes your first and last name, e-mail address, telephone number, postal address and practitioner number. Your payment information is collected at the time of payment, but in no way stored;

In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.

2. Use of information

Any information we collect from you may be used for :

  1. Handling and shipping your orders

  2. Personalize your experience and meet your individual needs

  3. Provide personalized advertising content

  4. Improve our website

  5. Improving customer service and support needs

  6. Contact you by e-mail

  7. Administering a competition, promotion or survey

3. E-commerce privacy

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, other than as necessary to fulfill a request and/or transaction, such as to ship an order.

4. Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our Web site or conducting our business, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when we are required to do so by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

5. Protection of information

We implement a variety of security measures to keep your personal information safe. We use end-to-end encryption of all transactions to protect sensitive information transmitted online. Only employees who need to perform a specific job (for example, order processing and billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies?

Yes, our cookies are used to improve access to our site and identify repeat visitors. In addition, our cookies improve user experience and navigation by tracking and targeting interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

6. Unsubscribe

We use the e-mail address you provide to send you information and updates relating to your order, occasional company news, information on related products, etc. If at any time you wish to unsubscribe and no longer receive e-mails, detailed unsubscribe instructions are included at the bottom of each e-mail.

7. Consentement

By using our site, you consent to our privacy policy.